We aim to provide a high quality service that we strive to continually improve. One of the ways we achieve this is to recognise that complaints and compliments are a valuable source of feedback. We will ensure that our clients are aware of how they may express their concerns or appreciation in order that we can learn from and respond positively to complaints and compliments.

How to make a complaint

Please see the Complaints section on this website

How to compliment us

Please see the Compliments section on this website