Property Redress Scheme

The Enterprise and Regulatory Reform Act 2013 was introduced on 1 October 2014 making it a legal requirement for lettings agents and property managers in England to join 1 of 3 government approved redress schemes.

The Property Ombudsman (TPO)
Ombudsman Services Property
The Property Redress Scheme


Accounting Services Ltd is a member of the The Property Redress Scheme




“Whilst the majority of lettings agents and property managers provide a good service there are a minority who offer a poor service and engage in unacceptable practices. This requirement will mean that tenants and landlords with agents in the private rented sector and leaseholders and freeholders dealing with property managers in the residential sector will be able to complain to an independent person about the service they have received. Ultimately the requirement to belong to a redress scheme will help weed out bad agents and property managers and drive up standards.”

Department for Communities and Local Government